Transaction Statuses

A native Apple Pay purchase consists of two linked transactions:

  1. Mobile payment (buy) — the user pays with Apple Pay and the funds are exchanged for crypto.
  2. Withdraw (withdraw) — created automatically after a successful payment to send the purchased crypto to the user's wallet.

Both transactions send callbacks when their status changes. You can also view transactions manually in the Mercuryo Dashboard.

How Transactions Are Identified

Transaction type payment_method method_code
Mobile payment buy mobile_pay apple
Withdraw withdraw — —

Mobile Payment

The payment request POST /sdk-partner/native-mobile-pay/mobile-pay returns the initial status; further changes come in callbacks.

Status Type Description
new Intermediate Payment data received, awaiting processing
pending Intermediate Payment is being processed
order_scheduled Intermediate Payment authorized, awaiting KYC — see KYC
failed_exchange Intermediate Exchange request failed
paid Final Payment completed; the crypto is sent in a withdraw transaction
order_failed Final Declined by the card issuer or the payment provider, or, for US users, KYC is required (the user is handed over to the widget — see KYC During Payment)
cancelled Final Cancelled; held funds are released

State transitions:

From To Trigger
new pending Payment processing started
new order_failed Bank system error, or KYC required (US users)
pending order_scheduled Payment authorized and queued
pending failed_exchange Exchange error
pending order_failed Payment declined
pending cancelled Cancelled by the system
order_scheduled paid KYC passed or not required
order_scheduled failed_exchange Exchange error
order_scheduled cancelled KYC not passed in time, or cancelled by the system
failed_exchange cancelled Cancelled by the system

Withdraw

Created automatically after the mobile payment reaches paid.

Status Type Description
new Intermediate Withdrawal created, awaiting processing
pending Intermediate Withdrawal is being processed
completed Final Crypto sent to the user's wallet
failed Final Withdrawal failed
cancelled Final Cancelled by the system

State transitions:

From To Trigger
new pending Processing started
pending completed Successfully processed
pending failed Processing error
pending cancelled Cancelled by the system